Terms & Conditions
Welcome to Sundae! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making any purchase.
1. Website Use
1.1. You must be at least 18 years old to use this website and make a purchase.
1.2. You are responsible for ensuring that all information provided during the ordering process is accurate, complete, and up-to-date.
1.3. Our website and its content are for personal use only. Any unauthorized use, including but not limited to reproduction, distribution, or modification of our content, is strictly prohibited.
1.4. We reserve the right to modify or discontinue any part of our website without prior notice.
2. Product Information
2.1. While we strive to provide accurate and up-to-date product information, we do not warrant that product descriptions, colors, sizes, or other details on the website are error-free.
2.2. All product images are for illustrative purposes only. Actual colors and appearances may vary due to monitor settings and lighting conditions.
2.3. We reserve the right to change product prices and availability without prior notice.
3. Ordering and Payment
3.1. By placing an order on our website, you are offering to purchase the selected products based on these Terms and Conditions.
3.2. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at any time, for any reason.
3.3. Payment for your order must be made in full at the time of purchase. We accept various payment methods as indicated on our website.
3.4. Prices displayed on the website are in MAD and do not include applicable taxes or shipping fees unless stated otherwise.
4. Shipping and Delivery
4.1. Shipping times and delivery estimates are provided during the checkout process and are based on the selected shipping method and your location.
4.2. We are not responsible for any delays or damages caused during shipping and delivery. Once the order leaves our facility, it becomes the responsibility of the shipping carrier.
4.3. International customers are responsible for any customs duties, taxes, or other fees imposed by their respective countries.
5. Returns and Refunds
5.1. Our Return Policy governs all product returns. Please refer to our Return Policy page for detailed information on eligibility and procedures.
5.2. Refunds will be issued to the original payment method within 5-6 business days after the returned items are received and inspected.
5.3. Shipping charges and handling fees are non-refundable, except in cases where we made an error with your order.
6. Intellectual Property
6.1. All content on our website, including but not limited to text, images, logos, trademarks, and graphics, is the intellectual property of Sundae and protected by applicable copyright and trademark laws.
6.2. You may not use, reproduce, or distribute our intellectual property without prior written consent from Sundae.
7. Limitation of Liability
7.1. Sundae shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or products.
7.2. We do not guarantee the continuous, error-free, or secure access to our website or its content.
8. Governing Law
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of The Kingdom Of Morocco.
9. Changes to Terms and Conditions
9.1. Sundae reserves the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will be posted on this page, and the effective date will be indicated at the top.
By using our website and making a purchase, you acknowledge and agree to these Terms and Conditions. If you have any questions or concerns, please contact our customer support team at [customer support email or phone number].
Thank you for choosing Sundae. We hope you enjoy your shopping experience!